In-N-Out Burger

Reviews

• Pam E.

  star star star star star 30 June 2026

  Came today during my lunch time and this gentleman who works here, his name is David was super helpful.  He brought our lunch to us and refilled our drinks.  I even saw him the opening the door to customers, that's just great customer service.  Kudos to him!!!

• Jewel H.

  star star star star_border star_border 28 June 2026

  Food is always great.
  
  "Tyler" an employee here, had a large hole in his glove while handling food.
  I informed the cashier and she informed him of the hole. He said "yeah, so? I know" (something along those lines).
  Until I walked away, he continued to prepare food with the hole in his glove. The cashier again told him about the hole and that a customer is the one who noticed. He finally went to change his glove after the second time of being told.
  
  Working in fast food, I know you have to take a food safety and regulations class and having an open hole exposing your skin to customers food is unsanitary.
  
  Again, food is great, but maybe the staff preparing food should go through another sanitary class or something.
  
  Update; I posted this the second I sat down, before I even got my food.
  About halfway through our meal, (I'm assuming the manager saw this because) Tyler came out to apologize for not caring about being unsanitary and offered a free milkshake.
  Of course I appreciate the apology and the offer on the milkshake, but I will be leaving my stars as such due to this being a health-safety problem.

• Rob P.

  star star star star star_border 25 June 2026

  When you are in Cali it a must to go to In and Out Burger. So we did.
  
  Now I got tips from a local on how to order. So pay attention cause this here is gold!
  1st. When ordering your burgers order by the numbers. The number of patties then the number of cheeses. Example: my order is a tripple double. 3 patties 2 cheeses. The max is a 4x4.
  2nd. Id you want everything on it like grilled onions and stuff order it animal style.
  
  What I have given you is not necessarily on the menu. That's it, that's enough I've said to much.
  
  The milkshake was perfect. Great taste. Thick enough to require a strong pull but not to thick where you get lightheaded.
  
  As for the fries...well nobody's perfect. And that's why this is not a 5 star review.

• Emeri H.

  star star star star_border star_border 23 June 2026

  Classic, and those who know my yelp will know I frequent in-n out near my house.  While on vacation we decided to get a late night bite to eat on the way home from a baseball game.  We were in the drive through line to order for a standard amount of time, and paid, but then we waited at the pick up window for at least 7 minutes.  The guy working that section would almost turn to us and then turn away, he didn't even acknowledge that we were there.  I was so put off, at that point, this experience was ruined for me.  Maybe the same standard isn't held for all locations, but the one I'm used to going to has a timer with I think 4 minutes and they have never failed to have my food to me in less time than that.  
  Anyway, I was let down a little by my food also, it could be because I was already peeved.  It is what it is.

• Mark D.

  star star star star star 19 June 2026

  In and Out...that's what a hamburgers all about. Cant resist these burgers. They are consistently good! Never met an In and Out Burger I didnt like...
  
  This location is right off the 15 freeway and Rancho California.  As all locations,  they can be busy with big drive through lines. I reccomend going inside its quicker. Very clean location and friendly staff!